Posted on October, 30 2022
DART will host two upcoming meetings on Monday, Nov. 14, 2022, to share potential changes to our Bus Plus ADA Paratransit service. Both meetings will last approximately 90 minutes and will be held in the Multimodal Room on the second floor of DART Central Station (620 Cherry Street, Des Moines). Both meetings will contain the same information, so you are encouraged to choose one to attend. Attendees can join the meetings virtually by using the links below to access Zoom login information.
- Meeting 1
3 p.m. (click here for Zoom login information)
- Meeting 2
6 p.m. (click here for Zoom login information)
DART can provide transportation to this meeting upon request. Paratransit riders should submit ride requests at least 24 hours prior to the meeting by calling 515-283-8136. Interpreters are available for these meetings by request. To request an interpreter, please contact DART Customer Service by Monday, Nov. 7 by:
- Calling 515-283-8100, option 0
- Emailing firstname.lastname@example.org, or
- Speaking to a representative at the Customer Service Window at DART Central Station.
DART is also collecting feedback on the proposed changes in its Paratransit Customer Satisfaction Survey. Paratransit riders will receive a letter in the mail with information on how to complete DART’s Paratransit survey. The survey can also be completed online at dartparatransit.org. Your feedback is very important and will help DART provide the best service possible. Riders with questions about this survey are encouraged to contact DART Customer Service by calling 515-283-8100 and selecting Option 0.