Feedback needed: proposed bus shelter locations
Riders and other central Iowans should provide feedback on where DART is proposing to build several new bus shelters throughout the Greater Des Moines region. DART is especially interested in feedback anyone may have regarding these proposed locations, specifically if they believe the locations of these shelters would negatively impact the historical or cultural resources available nearby.
New Customer Service Hours start Monday, Nov. 13.
To better serve our customers, DART Customer Service hours will change effective November 13th, 2023.
The new service hours for both phone calls and the window at DART Central Station will be:
Detour: Route 60 - Effective: 8:30AM – 4:30PM Monday, November 13, 2023 Through Tuesday, November 14, 2023
Anawim Housing partners with DART to offer free bus rides
The Des Moines Area Regional Transit Authority (DART) welcomes Anawim Housing as a new unlimited access partner. Through this partnership, effective November 2023, Anawim residents and staff can use DART’s local, express and on-demand bus services any time at no cost.
Detour: Route 4- Effective Thursday, October 26th, 2023
Outbound: Broadway (E), Left (N) on NE 17th Ct, to roundabout and BACK, Right D(W) on Broadway, Right (N) on NE 14th, Right (E) on NE 54th Ave, Right (S) on NE 22nd St to Polk County Jail, BACK TO ROUTE.
Inbound: After servicing Polk County Jail, Left (N) on NE 22nd St, Left (W) on NE 54th Ave, Left (S) on NE 14th St, Left (E) on Broadway, Left (N) on NE 17th St to the Roundabout and back, Right (W) on Broadway, Back to Route
Ride free on Election Day 2023
DART will offer free rides on Local, Express, On Demand and On Call services all day on Election Day, Tuesday, Nov. 7, 2023.
Many riders who rely on DART services for everyday essentials also rely on us to vote on Election Days. To help ensure all Polk County residents can make their voices heard, regular bus service will be provided at no cost on Election Day and Paratransit trips to and from polling locations.
Bus Plus Changes - November 2023
Effective Wednesday, November 1, DART Paratransit's Bus Plus program is now offering a new Premium Service Zone, which extends the Bus Plus coverage area to include the full boundaries of each of DART's member communities. The Premium Service Zone trips are non-Medicaid only and cost a premium fare of $30 per trip. The Base Service Zone will remain as-is, at a cost of $3.50 per trip. Additionally, approved Bus Plus riders now have free access to ride on DART’s Fixed Route services.
Update: Shelters and Benches Being Installed through 2023
Many DART riders ask for shelters and benches at bus stops. Based on this feedback, DART is working to add shelters and benches at its busiest bus stops.
Shelters Update
Over five years, DART has added 25 new shelters at bus stops. There are now 53 shelters with plans to add more than 20 shelters in the next two years.